Privacy Policy
How Las Vegas Appliance Repair Pros handles personal information for phone- and email-based service.
Effective date: January 1, 2026
Last updated: July 30, 2026
This Privacy Policy describes how Las Vegas Appliance Repair Pros (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit www.lasvegasappliancerepairpros.com, call us, email us, or otherwise interact with our appliance repair business serving Las Vegas, Nevada and the surrounding valley.
We operate as a call-focused local service business. We do not use website phone calls to collect leads on this site. Booking and most service communication happen by phone.
1. Who we are
Las Vegas Appliance Repair Pros provides residential and light commercial appliance repair services in the Las Vegas Valley. Contact:
- Phone: (725) 215-1313
- Email: hello@lasvegasappliancerepairpros.com
- Service area: Las Vegas, NV and nearby communities
For privacy questions, email hello@lasvegasappliancerepairpros.com or call (725) 215-1313 and ask for the owner or privacy contact.
2. Information we collect
2.1 Information you provide
When you call, text (if available), or email us, you may provide:
- Name and phone number
- Email address
- Service address, neighborhood, ZIP code, and access notes (gate codes, parking)
- Appliance brand, model, serial number, symptoms, and error codes
- Photos or videos of the appliance or error display (if you choose to send them)
- Payment and billing details when you authorize a repair (processed by our payment providers)
- Warranty or property-management account details when relevant
2.2 Information collected automatically
Like most websites, our hosting provider and analytics tools (if enabled) may automatically receive:
- IP address, approximate location derived from IP, browser type, and device type
- Pages viewed, referring URL, and timestamps
- Cookie or local storage identifiers used for basic site function or analytics
We do not use this site to run third-party advertising pixels by default. If marketing tools are added later, this policy will be updated.
2.3 Information from other sources
We may receive limited information from:
- Property managers or homeowners who book on behalf of a tenant or HOA unit
- Parts suppliers and manufacturers when processing warranties
- Public directories or maps when confirming service coverage
3. How we use information
We use personal information to:
- Schedule, dispatch, and complete appliance diagnostics and repairs
- Quote diagnostic fees, parts, and labor; process payments; issue invoices and receipts
- Communicate about appointments, parts delays, warranties, and follow-up service
- Improve routing, training, and service quality
- Comply with law, respond to lawful requests, and protect our rights and safety
- Operate, secure, and improve our website and business systems
- Send service-related messages; marketing messages only if you opt in and as allowed by law
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate (phone/SMS providers, email, payment processors, accounting, CRM or dispatch software, website hosting)
- Parts suppliers and manufacturers when needed for warranty or parts orders
- Professional advisors (attorneys, accountants, insurers) under confidentiality obligations
- Authorities when required by law or to protect rights, safety, or property
- Business transfers if we merge, sell, or reorganize — your information may transfer under similar protections
Technicians and dispatch staff access only what they need to perform the job.
5. Cookies and similar technologies
Our site may use essential cookies for security and load balancing, and optional analytics cookies if enabled. You can control cookies through your browser settings. Blocking some cookies may affect site features.
6. Data retention
We keep service records, invoices, and communication as long as needed for warranties, tax and bookkeeping, dispute resolution, and legal compliance—typically several years for financial and job records. Website logs are retained for shorter operational periods depending on our host.
7. Security
We use reasonable administrative, technical, and physical safeguards appropriate to a small service business (access controls, secure payment processors, limited staff access). No method of transmission or storage is 100% secure. Please avoid sending full payment card numbers by unencrypted email.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or limit certain personal information, or to opt out of marketing. To exercise a request:
- Call (725) 215-1313, or
- Email hello@lasvegasappliancerepairpros.com with the subject line “Privacy Request”
We may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising privacy rights. Nevada residents may contact us to request that we not sell covered information; we do not sell personal information as described in NRS 603A.
9. Children’s privacy
Our services are directed to adults and property decision-makers. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will delete it.
10. Third-party links
Our site may link to manufacturer manuals, parts sites, or maps. Their privacy practices are their own; review their policies before providing information.
11. Do Not Track
There is no consistent industry standard for Do Not Track browser signals. We treat visitors according to this policy regardless of DNT settings.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the site or our services after updates means you acknowledge the revised policy. Material changes that affect how we use phone or email data will be highlighted on this page.
13. Contact
Questions about this Privacy Policy or our data practices:
Las Vegas Appliance Repair Pros
Phone: (725) 215-1313
Email: hello@lasvegasappliancerepairpros.com
Las Vegas, Nevada